Data protection policy

THE HOLDER is committed to protecting the privacy of users who access this website and / or any of its services. The use of the website and/or any of the services offered by THE HOLDER implies acceptance by the user of the provisions contained in this Privacy Policy and that your personal data will be treated as stipulated therein. Please note that although there may be links from our website to other websites or social networks, this Privacy Policy does not apply to the websites of other companies or organizations to which the website is redirected. THE HOLDER does not control the content of third party websites, nor does it accept any responsibility for the content or privacy policies of these websites.

Basic information on data processing (Regulation (EU) 2016/679 and LO 3/2018).

  • Data controller: THE OWNER. Our data are listed in the legal notice of this website.
  • Purpose of processing: To offer and manage our products and/or services.
  • Legitimation: Consent obtained from the data subject. Execution of the service contract.
  • Addressees: The data will not be communicated to third parties, unless required by a Law or necessary to fulfill the purpose of the treatment.
  • Rights of individuals: Data subjects are entitled to exercise their rights of access, rectification, limitation of processing, deletion, portability and opposition by sending their request to our address.
  • Data retention period: As long as the business relationship is maintained or for the years necessary to comply with legal obligations.
  • Claim: Interested parties may contact the AEPD to file the claim they deem appropriate.
  • Additional information: You can consult the additional and detailed information below in the "Questions about privacy".


In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, (RGPD), and the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD we offer you the following information on the processing of your personal data:

Who is responsible for the processing of your data? 

THE OWNER.Our details are listed in the legal notice of this website.

For what purpose do we process your personal data?

  • We process the information provided to us to provide and bill our services and products.
  • If you give us your consent we may also process your data to send you information about our activities, services and products.
  • If you participate in any of our sweepstakes and/or contests we will publish your name and surname, and your image, in the different spaces and means of communication and dissemination that we use, including social networks, in order to promote our activities, services and products.

How long will we keep your data? 

The personal data provided will be kept for as long as you are a user of our services or wish to receive information, and if you participate in a promotion while it is active, and then for the periods established to comply with our legal obligations.

What is the legal basis for the processing of your data? 

The legal basis for the processing of your data are the consents you give us.

With respect to the information sent to us by minors under 16 years of age, it will be understood that it has been with the consent of their legal representatives. If this is not the case, the legal representative of the minor must inform us as soon as he/she becomes aware of it.

To which recipients will your data be communicated? 

The data will not be communicated to third parties, unless it is required by law or it is necessary to fulfill the purpose of the treatment.

What are your rights when you provide us with your data?

  • Any person has the right to obtain confirmation as to whether or not we are processing their personal data.
  • Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, the interested parties may request the limitation of the processing of their data, in this case we will only keep them for the exercise or defense of claims.
  • Also, in certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data.
  • Data subjects also have the right to data portability.
  • Finally, data subjects have the right to lodge a complaint with the competent supervisory authority.

How can you exercise your rights? 

By sending a written request, attaching a copy of a document that identifies you, to our physical or electronic address.

How did we obtain your data? 

The personal data we process comes from the person concerned. The interested party guarantees that the personal data provided are true and is responsible for communicating any changes to them. The data marked with an asterisk are obligatory in order to provide the requested service.

What data do we process? 

The categories of data that we may process in the provision of our services are:

  • Identifying data
  • Postal or e-mail addresses
  • Other data requested in our forms

The data is limited, since we only process the data necessary for the provision of our services and the management of our activity.

Do we use cookies? 

We use cookies while browsing our website with the user's informed consent. The user can configure their browser to be notified of the use of cookies and to prevent their use. For more information visit our cookie policy.

What security measures do we apply? 

We apply the security measures established in Article 32 of the RGPD, therefore, we have adopted the necessary security measures to ensure a level of security appropriate to the risk of the data processing we perform, with mechanisms that allow us to ensure the confidentiality, integrity, availability and ongoing resilience of the processing systems and services.

Some of these measures are:

  • Information of the data processing policies to the personnel.
  • Periodic backup copies.
  • Data access control.
  • Regular verification, evaluation and assessment processes.